|Knowledge of capabilities and requirements analysis.
|Knowledge of digital rights management.
|Knowledge of organization’s evaluation and validation requirements.
|Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
|Consult with customers to evaluate functional requirements.
|Provide advice on project costs, design concepts, or design changes.
|Provide recommendations for possible improvements and upgrades.
|Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
|Research and evaluate available technologies and standards to meet customer requirements.
|Develop and document User Experience (UX) requirements including information architecture and user interface requirements.
|Skill in managing user relationships, including determining user needs/requirements, managing user expectations, and demonstrating commitment to delivering quality results.
|Coordinate and manage the overall service provided to a customer end-to-end.
|Plan and conduct user research and competitor analysis.
|Determine information architecture and create sitemaps.
|Conduct usability testing.
|Conduct qualitative and quantitative research and analysis.
|Work with users as a human factors liaison to determine user needs/requirements, manage user expectations, perform analysis, and demonstrate commitment to delivering quality results.
|Skill in using industry-standard design and prototyping tools.
|Skill in interpreting data and feedback.
|Skill in operating UX tools and methods.
|Knowledge of developing user-centered conceptual and logical designs.
|Knowledge of usability standards and application of usability standards.
|Knowledge of user centered design principles.
|Knowledge of usability testing.