IT Project Manager
What does this work role do? Work that involves directly managing information technology projects to provide a unique service or product.
CORE KSATs
| KSAT ID | Description | KSAT |
|---|---|---|
| 16 | Knowledge of capabilities and requirements analysis. | Knowledge |
| 22 | * Knowledge of computer networking concepts and protocols, and network security methodologies. | Knowledge |
| 68 | Knowledge of information technology (IT) architectural concepts and frameworks. | Knowledge |
| 108 | * Knowledge of risk management processes (e.g., methods for assessing and mitigating risk). | Knowledge |
| 129 | Knowledge of system life cycle management principles, including software security and usability. | Knowledge |
| 143 | Knowledge of the organization’s enterprise information technology (IT) goals and objectives. | Knowledge |
| 203 | Skill in identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. | Skill |
| 325A | Ability to ensure security practices are followed throughout the acquisition process. | Ability |
| 537 | Develop methods to monitor and measure risk, compliance, and assurance efforts. | Task |
| 949 | Evaluate the effectiveness of procurement function in addressing information security requirements and supply chain risks through procurement activities and recommend improvements. | Task |
| 979 | Knowledge of supply chain risk management standards, processes, and practices. | Knowledge |
| 1004A | Knowledge of information technology (IT) acquisition/procurement requirements. | Knowledge |
| 1018 | Ensure all acquisitions, procurements, and outsourcing efforts address information security requirements consistent with organization goals. | Task |
| 1037 | Knowledge of information technology (IT) supply chain security and risk management policies, requirements, and procedures. | Knowledge |
| 1039A | Ability to evaluate/ensure the trustworthiness of the supplier and/or product. | Ability |
| 1127 | Knowledge of Import/Export Regulations related to cryptography and other security technologies. | Knowledge |
| 1130 | Knowledge of organizational process improvement concepts and process maturity models (e.g., Capability Maturity Model Integration (CMMI) for Development, CMMI for Services, and CMMI for Acquisitions). | Knowledge |
| 1133 | Knowledge of service management concepts for networks and related standards (e.g., Information Technology Infrastructure Library, current version [ITIL]). | Knowledge |
| 1148B | Ensure supply chain, system, network, performance, and cyber security requirements are included in contract language and delivered. | Task |
| 1157 | * Knowledge of national and international laws, regulations, policies, and ethics as they relate to cybersecurity. | Knowledge |
| 1158 | * Knowledge of cybersecurity principles. | Knowledge |
| 1159 | * Knowledge of cyber threats and vulnerabilities. | Knowledge |
| 5010 | Act as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service, provide direction and monitor all significant activities so the service is delivered successfully. | Task |
| 5410 | Manage the internal relationship with information technology (IT) process owners supporting the service, assisting with the definition and agreement of operating level agreements (OLAs). | Task |
| 6900 | * Knowledge of specific operational impacts of cybersecurity lapses. | Knowledge |
| 6935 | * Knowledge of cloud computing service models Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS). | Knowledge |
| 6938 | * Knowledge of cloud computing deployment models in private, public, and hybrid environment and the difference between on-premises and off-premises environments. | Knowledge |
ADDITIONAL KSATs
| KSAT ID | Description | KSAT |
|---|---|---|
| 62 | Knowledge of industry-standard and organizationally accepted analysis principles and methods. | Knowledge |
| 69A | Knowledge of risk management processes and requirements per the Risk Management Framework (RMF). | Knowledge |
| 88A | Knowledge of current and emerging cyber technologies. | Knowledge |
| 107 | Knowledge of resource management principles and techniques. | Knowledge |
| 296 | Knowledge of how information needs and collection requirements are translated, tracked, and prioritized across the extended enterprise. | Knowledge |
| 629A | Identify and address cyber workforce planning and management issues (e.g. recruitment, retention, and training). | Task |
| 680A | Lead and oversee budget, staffing, and contracting. | Task |
| 760 | Perform needs analysis to determine opportunities for new and improved business process solutions. | Task |
| 797 | Provide advice on project costs, design concepts, or design changes. | Task |
| 801 | Provide enterprise cybersecurity and supply chain risk management guidance for development of the Continuity of Operations Plans. | Task |
| 811 | Provide ongoing optimization and problem solving support. | Task |
| 813 | Provide recommendations for possible improvements and upgrades. | Task |
| 834 | Resolve conflicts in laws, regulations, policies, standards, or procedures. | Task |
| 840B | Review or conduct audits of programs and projects. | Task |
| 942 | Knowledge of the organization’s core business/mission processes. | Knowledge |
| 954 | Knowledge of import/export control regulations and responsible agencies for the purposes of reducing supply chain risk. | Knowledge |
| 955A | Draft and publish supply chain security and risk management documents. | Task |
| 1003 | Develop and document supply chain risks for critical system elements, as appropriate. | Task |
| 1005 | Knowledge of functionality, quality, and security requirements and how these will apply to specific items of supply (i.e., elements and processes). | Knowledge |
| 1017A | Participate in the acquisition process as necessary. | Task |
| 1021 | Knowledge of risk threat assessment. | Knowledge |
| 1061A | Knowledge of the acquisition/procurement life cycle process. | Knowledge |
| 1122 | Ability to apply supply chain risk management standards. | Ability |
| 1125 | Knowledge of Cloud-based knowledge management technologies and concepts related to security, governance, procurement, and administration. | Knowledge |
| 1143A | Conduct import/export reviews for acquiring systems and software. | Task |
| 1148A | Develop supply chain, system, network, performance, and cyber security requirements. | Task |
| 5150 | Coordinate and manage the overall service provided to a customer end-to-end. | Task |
| 5310 | Ensure that appropriate SLAs and underpinning contracts have been defined that clearly set out for the customer a description of the service and the measures for monitoring the service. | Task |
| 5380 | Gather feedback on customer satisfaction and internal service performance to foster continual improvement. | Task |
| 5610 | Review service performance reports identifying any significant issues and variances, initiating, where necessary, corrective actions and ensuring that all outstanding issues are followed up. | Task |
| 5660 | Work with other service managers and product owners to balance and prioritize services to meet overall customer requirements, constraints, and objectives. | Task |
| 6160 | Ability to oversee the development and update of the lifecycle cost estimate. | Ability |
| 6290 | Knowledge of how to leverage government research and development centers, think tanks, academic research, and industry systems. | Knowledge |